Trust and confidence in government and public services

Trust and confidence in government and public services [electronic resource] / edited by Sue Llewellyn, Stephen Brookes and Ann Mahon. - New York : Routledge, 2013. - viii, 282 p. : ill. - Routledge critical studies in public management ; 12 . - Routledge critical studies in public management ; 12. .

Includes bibliographical references and index.

pt. 1. Understanding trust and confidence -- pt. 2. Trust in government and major public institutions -- pt. 3. Trust and citizens' confidence in public services -- pt. 4. Conclusion.




Mode of access: World Wide Web.

9780203548349 (e-book : PDF)


Public administration--Public opinion.--United States
Trust--United States.


Electronic books.