TY - BOOK AU - Chaffey,Dave AU - Smith,P.R. TI - Emarketing excellence: planning and optimizing your digital marketing SN - 9780203082812 (e-book : PDF) PY - 2013/// CY - Abingdon, Oxon, New York, N.Y. PB - Routledge KW - Internet marketing KW - Electronic books KW - lcsh N1 - Includes bibliographical references and index; ch. 1. Introduction to e-marketing -- ch. 2. Remix -- ch. 3. E-models -- ch. 4. E-customers -- ch. 5. Social media marketing -- ch. 6. Site design -- ch. 7. Traffic building -- ch. 8. e-CRM -- ch. 9. Managing digital marketing -- ch. 10. E-planning; Also available in print edition UR - http://www.tandfebooks.com/isbn/9780203082812 ER -