a manual for professionals Vilanilam, J.V. creator text ii New Delhi Response Books c2000 monographic eng 238 p. : ill. ; 24 cm. J.V. Vilanilam Includes index. Extension Business communication Communication 658.45 VIM 8170368308 BD-DhSAU 150528 20150528131112.0 BD-DhSAU 7752