000 02728nam a2200361Ia 4500
001 9780203128794
003 BD-DhSAU
005 20151012151720.0
006 a|||||s|||||||||||
007 cr||||
008 120327s2012 enka sb 001 0 eng d
020 _a9780203128794 (e-book : PDF)
040 _aBD-DhSAU
_cBD-DhSAU
090 _aHF5415.5
_b.C662 2012
092 _a658.8343
_bC758
245 0 0 _aConsumer-brand relationships
_h[electronic resource] :
_btheory and practice /
_cedited by Susan Fournier, Michael Breazeale, and Marc Fetscherin.
260 _aAbingdon, Oxon ;
_aNew York :
_bRoutledge,
_c2012.
300 _axxvi, 424 p. :
_bill.
504 _aIncludes bibliographical references and indexes.
505 0 _apt. 1. The "what" of brand relationships : exploring relationship varieties and types -- pt. 2. Understanding consumer-brand relationship bonds : brand love and other strength indicators -- pt. 3. How goals and identity drive consumers' relationships with their brands -- pt. 4. Managerial applications of consumer-brand relationship ideas.
520 _a"The creation and management of customer relationships is fundamental to the practice of marketing. Marketers have long maintained a keen interest in relationships: what they are, why they are formed, what effects they have on consumers and the marketplace, how they can be measured and when and how they evolve and decline. While marketing research has a long tradition in the study of business relationships between manufacturers and suppliers and buyers and sellers, attention in the past decade has expanded to the relationships that form between consumers and their brands (such as products, stores, celebrities, companies or countries). The aim of this book is to advance knowledge about consumer-brand relationships by disseminating new research that pushes beyond theory, to applications and practical implications of brand relationships that businesses can apply to their own marketing strategies. With contributions from an impressive array of scholars from around the world, this volume will provide students and researchers with a useful launch pad for further research in this blossoming area"--
_cProvided by publisher.
530 _aAlso available in print edition.
538 _aMode of access: World Wide Web.
650 0 _aCustomer relations.
650 0 _aBranding (Marketing)
650 0 _aRelationship marketing
_xResearch.
655 7 _aElectronic books.
_2lcsh
700 1 _aFournier, Susan.
700 1 _aBreazeale, Michael,
_d1964-
700 1 _aFetscherin, Marc.
776 1 _z9780415783033 (hardback)
_z9780415783132 (pbk)
856 4 0 _uhttp://www.tandfebooks.com/isbn/9780203128794
999 _c12694
_d12693