| 000 | 03020nam a22002894a 4500 | ||
|---|---|---|---|
| 001 | BD-DhSAU 1783 | ||
| 003 | BD-DhSAU | ||
| 005 | 20150120142239.0 | ||
| 008 | 150120s2008 nyua ob 001 0 eng | ||
| 020 | _a9780195328721 (cloth : alk. paper) | ||
| 020 | _a0195328728 (cloth : alk. paper) | ||
| 040 | _aBD-DhSAU | ||
| 082 |
_a- _b- |
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| 100 | 1 | _aGilpin, Dawn R. | |
| 245 | 1 | 0 |
_aCrisis management in a complex world _h[online resource] / _cDawn R. Gilpin and Priscilla J. Murphy. |
| 260 |
_aNew York : _bOxford University Press, _c2008. |
||
| 300 |
_aviii, 210 p. : _bill. ; _c25 cm. |
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| 500 | _aOxford scholarship online Business and Management | ||
| 504 | _aIncludes bibliographical references (p. 179-196) and index. | ||
| 505 | 0 | 0 |
_g1. _tIntroduction : a paradigm shift in a crisis management -- _gPt. I. _tComplexity, crisis, and control -- _g2. _tCrisis communication : the evolution of a field -- _g3. _tTheories of complexity -- _g4. _tPredictability and control in complex systems -- _gPt. II. _tThe complexity of knowledge and learning -- _g5. _tThe complexity of information and assimilation : knowledge and ignorance -- _g6. _tThe complexity of understanding : constructive and deviant learning -- _g7. _tSorting out the complex world : sensemaking and decision making -- _gPt. III. _tReconfiguring the dominant paradigm -- _g8. _tComplexity, crisis, and the expert organization : reconfiguring the dominant paradigm -- _g9. _tExpecting the unexpected : challenging precrisis assumptions -- _g10. _tAdapting to a complex world : challenging assumptions during a crisis -- _g11. _tComplex recovery : challenging assumptions after a crisis -- _g12. _tConclusion : reframing crisis management in a complex world. |
| 520 | 1 | _a"Managers, business owners, public relations practitioners, and others grapple daily with issues that have the potential to radically redefine the reputation of a person, a company, or an industry. They confront a fundamental question about contemporary crisis management: to what extent is it possible to control events and stakeholder responses to them in order to contain escalating crises or safeguard an organization's reputation? In Crisis Management in a Complex World, authors Dawn R. Gilpin and Priscilla J. Murphy address this question head-on." "This volume addresses both scholars and high-level practitioners of public relations, organizational communication, and strategic management. Strongly cross disciplinary, the book draws on theories from communication, the physical sciences, and business. It invites controversy and ultimately aims to change the way people conceptualize and prepare for crises."--BOOK JACKET. | |
| 590 | _aAnwar | ||
| 650 | 0 | _aCrisis management. | |
| 700 | 1 | _aMurphy, Priscilla J. | |
| 856 | _uhttp://www.oxfordscholarship.com/view/10.1093/acprof:oso/9780195328721.001.0001/acprof-9780195328721?rskey=2jV656&result=22 | ||
| 856 | _uhttp://doi.org/10.1093/acprof:oso/9780195328721.001.0001 | ||
| 942 | _cBOOK | ||
| 999 |
_c1783 _d1783 |
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