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Trust and confidence in government and public services [electronic resource] / edited by Sue Llewellyn, Stephen Brookes and Ann Mahon.

Contributor(s): Material type: TextSeries: Routledge critical studies in public management ; 12.Publication details: New York : Routledge, 2013.Description: viii, 282 p. : illISBN:
  • 9780203548349 (e-book : PDF)
Subject(s): Genre/Form: Additional physical formats: No titleOnline resources: Available additional physical forms:
  • Also available in print edition.
Contents:
pt. 1. Understanding trust and confidence -- pt. 2. Trust in government and major public institutions -- pt. 3. Trust and citizens' confidence in public services -- pt. 4. Conclusion.
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Includes bibliographical references and index.

pt. 1. Understanding trust and confidence -- pt. 2. Trust in government and major public institutions -- pt. 3. Trust and citizens' confidence in public services -- pt. 4. Conclusion.

Also available in print edition.

Mode of access: World Wide Web.

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