Business process management
Jeston, John.
Business process management practical guidelines to successful implementations / [electronic resource] : John Jeston and Johan Nelis. - 3rd ed. - Abingdon, Oxon : Routledge, 2014. - xxxvi, 652 p. : ill.
Includes bibliographical references and index.
pt. 1. Frequently asked questions -- pt. 2. BPM : how do you do it? The 7FE framework -- pt. 3. Case studies and BPM maturity.
Mode of access: World Wide Web.
9780203081327 (e-book : PDF)
Workflow--Management.
Reengineering (Management)
Business planning.
Industrial management.
Electronic books.
Business process management practical guidelines to successful implementations / [electronic resource] : John Jeston and Johan Nelis. - 3rd ed. - Abingdon, Oxon : Routledge, 2014. - xxxvi, 652 p. : ill.
Includes bibliographical references and index.
pt. 1. Frequently asked questions -- pt. 2. BPM : how do you do it? The 7FE framework -- pt. 3. Case studies and BPM maturity.
Mode of access: World Wide Web.
9780203081327 (e-book : PDF)
Workflow--Management.
Reengineering (Management)
Business planning.
Industrial management.
Electronic books.