Business process management [electronic resource] : practical guidelines to successful implementations / John Jeston and Johan Nelis.

By: Jeston, JohnContributor(s): Nelis, JohanMaterial type: Text

TextPublication details: Abingdon, Oxon : Routledge, 2014. Edition: 3rd edDescription: xxxvi, 652 p. : illISBN: 9780203081327 (e-book : PDF)Subject(s): Workflow -- Management | Reengineering (Management) | Business planning | Industrial managementGenre/Form: Electronic books.Additional physical formats: No titleOnline resources: Click here to access online Also available in print edition.

Contents:

pt. 1. Frequently asked questions -- pt. 2. BPM : how do you do it? The 7FE framework -- pt. 3. Case studies and BPM maturity.

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Includes bibliographical references and index.

pt. 1. Frequently asked questions -- pt. 2. BPM : how do you do it? The 7FE framework -- pt. 3. Case studies and BPM maturity.

Also available in print edition.

Mode of access: World Wide Web.

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